Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Published: 2025-01-15
Score: 9.1 Critical
EPSS: 96.8% High
KEV: Yes
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Wed, 22 Oct 2025 01:30:00 +0200


Tue, 21 Oct 2025 22:30:00 +0200


Tue, 21 Oct 2025 21:30:00 +0200


Wed, 16 Jul 2025 15:45:00 +0200

Type Values Removed Values Added
Metrics epss

{'score': 0.93917}

epss

{'score': 0.94052}


Fri, 06 Jun 2025 20:15:00 +0200

Type Values Removed Values Added
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

cvssV3_1

{'score': 9.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Fri, 14 Feb 2025 01:15:00 +0100

Type Values Removed Values Added
Metrics kev

{'dateAdded': '2025-02-13'}


Thu, 13 Feb 2025 20:15:00 +0100

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 31 Jan 2025 22:15:00 +0100

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Thu, 16 Jan 2025 22:45:00 +0100

Type Values Removed Values Added
First Time appeared Simple-help
Simple-help simplehelp
Weaknesses CWE-22
CPEs cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
Vendors & Products Simple-help
Simple-help simplehelp
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}


Thu, 16 Jan 2025 00:00:00 +0100

Type Values Removed Values Added
Description SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
References

Subscriptions

Simple-help Simplehelp
cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2026-08-04T03:55:43.271Z

Reserved: 2025-01-09T00:00:00.000Z

Link: CVE-2024-57727

cve-icon Vulnrichment

Updated: 2025-01-16T15:17:35.698Z

cve-icon NVD

Status : Analyzed

Published: 2025-01-15T23:15:09.650

Modified: 2026-08-04T05:16:31.913

Link: CVE-2024-57727

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses